Returns & Exchanges

Return within 30days of placing your order

 

Returning with French crown is as easy as ordering one. If you need an exchange or a refund, email contact@frenchcrown.com or call us at +91 9891849268 from Mon to Sat, 8:00 am to 9:00 pm IST (IST =GMT + 5:30) or whatsapp us on +91 9891849268 and tell us what's going on. We'll schedule a time with you and instruct our shipping partner to pick up the original French crown garment.

Make sure the garment is in good state. Unused, of course. The original box and tags are intact.

One-way Shipping charge of 20$ is payable for return.

Refund

Once we receive return shipment, we will deduct 20$ shipping charge from your total order value and initiate refund for rest of the amount within 24 hours.Your refund will be credited into your Bank account in 2 to 5 days.

You can also ask for refund in term of “French crown cashback”, which you can use in future to buy other French crown products.

Exchange

 Once you request for Exchange, we will send you payment link on your registered mail id to pay shipping charge of 20$.Once return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse

Exchange Your Standard size shirt with custom shirt:: If our standard sizes doesn’t fit you and you want perfect fit shirt, then put your best fit shirt with your return shipment and send it to us. We will construct your shirt from the scratch according to your measurement and deliver it to you in 10 to 15 days.

FOR CUSTOM SHIRTS

We want to provide every customer a great experience. However, it is not very sustainable for us to offer returns and exchanges for a custom shirt as it is already manufactured according to your specifications and can’t be sold to anyone else. We will gladly replace items if they are defective or damaged. If you discover a manufacturing defect with a product you bought from our store, please send us an email at contact@frenchcrown.com from the email you placed the order with. We also provide Free Alteration for 15 days, starting from the day you received your order, read Alteration Policy to know more.